International Shipping
Since 2017 I ship all products worldwide
In addition to all EU countries, I have now also sent trombones to Japan, Russia, China, Switzerland and the USA.
Shipping is always insured and as DHL premium shipping.
In the event of damage or loss, your purchase is 100% secured.
Within the EU, you will not incur any additional costs apart from the shipping costs.
Outside the EU it is an export. The professional customs declaration for products over 1000€ (and those below) is always included free of charge with us - a service for which you would otherwise gladly pay 100€.
In most cases, these so-called third countries incur customs duties and/or taxes.
These are usually based on the value of the goods. In most cases, these costs cannot be reimbursed by us.
Why ? A large part of the instruments is subject to §25a, the so-called differential taxation.
Since these are EU used goods, the sales tax (also within the EU) may not be shown on the invoices.
With new goods and demonstration instruments, however, the situation is usually different.
If you are interested in how the situation is with a specific instrument, please ask individually, e.g. via the chat or the contact form.
Free return slips are only available within Germany.
Thanks !